If you are trying to pair your Insight or EPOC+ headset to a Bluetooth SMART enabled device, make sure to unplug your Emotiv USB receiver first and restart your headset. The headset will preferentially pair with the Emotiv receiver because it uses 75% less power, so the headset battery lasts much longer. Once paired, the headset will stop advertising over Bluetooth so no other device will be able to find it.
Have more questions? Submit a request