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I got my Insight headset! Now what?

We are excited that you have received your EMOTIV Insight! Thank you for your support and patience. Please follow the directions below to get started:

 

1. Charge your Insight with the included USB charging cable. When it's fully charged, the charging light should turn green.*  

The on/off indicator light for Insight is a small white LED above and to the left of the Emotiv logo on the side of the device.

Note: Never let the battery drain all the way.

 

2. Visit the following sites:

- Insight Control Panel (Safari, Firefox recommended)

Install the plug-in, re-open your browser to the Insight Control Panel. Turn on your headset and pair via bluetooth.

- Download mobile apps for Android or iOS devices.

- EMOTIV Beta Google Community

Please join our beta community to access Android Brain Visualizer beta app.

- Tutorial videos

We have released videos on how to assemble the Insight headset, how to wear it, and a quick overview of the beta Insight app.

 

 

*If your headset didn't come with a cable, please contact customer support.

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Comments

  • Avatar
    rod mael

    Headset won't turn on after charging.

  • Avatar
    rod mael

    Turns on and "pairs" sometimes, but does not connect to either smartphones or computers. (as you know there are two steps in bluetooth -pairing then connection.

  • Avatar
    Executive Office

    Please note the Insight does not show up in the bluetooth panel in System Preferences, it is available in bluetooth list that is accessible from the menu bar. (click "show bluetooth in menu bar" in the system preferences panel for bluetooth.) Also note that pairing is initiated by the plugin that is installed by control panel, so the page must be loaded in browser, and possibly refreshed.

    Finally, if the Insight is paired with another device, such as a mobile phone, you must restart the insight to pair with another device. You may also need to turn off bluetooth in the mobile device to prevent the insight from automatically pairing again when it is restarted.

  • Avatar
    Executive Office
  • Avatar
    rod mael

    First, thanks for your replys. I have not worried about whether it shows up in the bluetooth panel or not as I purchased th "dongle" and look to that to have the correct "lighting" one bright and one that dims. Seems to "pair ok" but will not connect to the web site whether I use IE or Firefox. (and yes, I have found the tiny power light, installed control panel (it asks me to every time I go to the web site!), made sure it was not paired with any of my cell phones (situation there is that it pairs, but will not connect to apps Samsung S5 version 5.0). Glad to hear (from beta testers facebook) that you are looking closely at the pairing/connecting code. Seems to be a lot of problems there. Thanks again for your comments above.

  • Avatar
    Executive Office
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